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Christina Butterfield

Christina Butterfield

UK Public Sector Industry Advisor
Qualtrics

Streams covered by Christina

Talks covered by this speaker

10

Successfully Managing Channel Shift

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About this Speaker

Christina Butterfield is a UK Public Sector Industry Advisor at Qualtrics. Qualtrics is the platform that helps public sector organisations measure experience by collecting citizen and employee feedback across their service interactions and, using AI and machine learning, uncover the key drivers of a poor service experience and complaints. 

Christina helps build out citizen experience propositions and solutions for the public sector, healthcare and education markets. She also works with key public sector customers to help them address their challenges and achieve their priorities through citizen experience-driven transformation programmes. 

Prior to joining Qualtrics, Christina worked as a digital transformation and customer experience management consultant for approximately ten years, working on large-scale transformation programmes across the public sector, education and healthcare in the UK and Australia.

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