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As the 'Declaration on Government Reform' makes clear, digitised services and more effective use of data are at the heart of digital transformation - so what does success look like, how do we sequence progress, and what are the key obstacles to avoid?
What have we learned about the capacity of government to transform?
How have you applied incremental, iterative, and adaptive approaches to complex large-scale transformation initiatives?
Government is now at a key moment of transition. How can we hold on to the gains and resist the pendulum swinging back to ‘business-as-usual’?